Chief Executive Officer of Incept
Sam Falletta is the CEO of Incept, where he has been responsible for the development and execution of successful customer acquisition and retention strategies for some of the largest brands in the world including Microsoft, Ford, Honda, and the American Red Cross. Under Sam’s leadership, Incept has grown at an average rate of almost 20% per year for the last seven years and has consistently been recognized as one of the top workplaces in NE Ohio by Workplace Dynamics.
In addition to his work at Incept, Sam is active in the community as the founder of TEDxAkron, founder of Kanga Communications, a student-run content marketing agency at the University of Akron, and a board member of several local and national nonprofit organizations. He is an active speaker on the topics of customer experience and employee engagement.
Sam has also been recognized as a recipient of Smart Business's Smart 50 Award, The University of Akron's Frank L. Simonetti Distinguished Business Alumni Award, named to the 2017 Northeast Ohio 'Who To Watch' list by Smart Business Magazine, the Professional Association of Customer Engagement’s Spirit of Philanthropy and CXE Community Impact Award, Workplace Dynamics Top CEO of a Mid-sized Company, and the Smart Business Spirit of Entrepreneurship Awards, along with several growth awards for Incept.
Sam loves to travel internationally, attend sporting events and concerts, and spend time with his wife and two children at their home in Green, Ohio.
Founder of Aegis 360 Consulting, Inc.
Ned Parks has had a rich and varied life that has taken him from police officer to helicopter pilot to successful entrepreneur with management and leadership positions in the journey.
He brings this experience to his consulting practice as a global provider of business consulting and staff development services that help organizations improve management and strategic competencies enhance customer service and improve employee engagement efforts.
In his work Ned has traveled to over 20 different countries, interacted with more than 500 organizations, made more than 2,000 presentations to more than 30,000 people from every level of organizational structure.